Call Center Customer Service Representative
Springfield, MA 01199
Are you a call center rep who needs a place to work for a few months? This role in Holyoke could be the perfect match! Expected to last until the end of October and offers a pay rate of $16 per hour.
In this role, you’ ll handle a high volume of incoming calls to schedule appointments for callers. There are no sales calls involved in this role. Rather, you’ ll simply focus on offering excellent customer service to each individual you speak with and will do a great job representing this large, well known organization. Hours are 8-4 Monday through Friday with some occasional weekend work.
Call Center Rep Requirements
- Excellent customer service skills
- Fast and accurate data-entry
- Ability to thrive in a fast-paced environment
Meet Your Recruiter
Like many of us in the industry, Carolyn fell into staffing by chance. At the time, she was working for an individual who recommended that Carolyn go see his wife, who was a manager in the staffing industry. Something about her people skills and her energy just seemed to him like staffing could be a perfect career path for her, and he was right! In 2015, she brought her expertise to the Johnson & Hill team. For Carolyn, it’s the interaction with people that keeps her engaged in the profession; she thrives on satisfying job seekers and fulfilling the needs of her clients.