Implementation Specialist

Springfield, MA 01111

Employment Type: Temporary Specialization: Administrative Job Number: 15236

Job Description

Implementation Specialist
Looking for an opportunity to use your Worksite Voluntary Benefits experience? This 9-12 month contract position has the potential to transition to hire.  This role is fully remote and is open to candidates able to work Eastern Standard Time hours. Offers  with a pay rate range of $20 - $23 per hour.

As Implementation Specialist you will be responsible for:
 
  • Preparing sold case documents and reviewing for accuracy
  • Validate licensing, commission splits, etc. as needed
  • Create paper applications and rate sheets
  • Build enrollment event on electronic enrollment platform
  • Review and prepare employee census information for upload  
  • Participate in case build QC activities
  • Provide support to internal and external business partners as required
  • Prepare report documents as needed
  • Ensure high quality output, accuracy and attention to detail

Required Skills & Education:
 
  • Case management & Insurance industry experience preferred 
  • Must have experience worked with Excel and can create and edit formulas, merge data, and manipulate spreadsheets required
  • Must be able to edit forms between Word and Adobe and save properly. Experience with Adobe highly preferred
  • Customer service experience or case management role within financial services or life insurance industry a plus
  • Insurance product knowledge a plus
  • Salesforce experience a plus
  • Experience working with enrollment platforms a plus
  • Strong written and verbal communication skills required
  • Problem solving, planning and organization, critical thinking and attention to detail
  • Intermediate experience and knowledge in Excel and Adobe Acrobat highly preferred
  • Associates Degree required; Bachelors preferred

 

Meet Your Recruiter

Kelly Fecteau
Senior Recruiter

For over 10 years, Kelly has been connected with Johnson & Hill. Originally, she started with us in temporary assignments of various kinds, and she eventually started taking on temporary projects internally for us. Years later, she is a valued member of the Johnson & Hill recruiting team. With a solid background in customer service, Kelly is a pro when it comes to speaking and connecting with clients and candidates. We’re so happy to have her with us and truly appreciate her enthusiasm and the positive attitude she brings to everything she does.

  • First Job: Writing for the student version of the Union News
  • Favorite Indulgence: Traveling! Kelly has been to Iceland, Paris, Guyana (in South America), and Italy (more specifically, to Tuscany and Venice)
  • Fun Fact: Kelly has a flourishing photography business of her own that she runs in her free time
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